Terms and Conditions

Please read through our Terms and Conditions and feel free to voice any concern you may have. It is also important to let us know of any terms and conditions, or expectations, of your own that you would wish to be included before work begins.  APEX SARL 'APEX' trades under the brand STUDIO DES ARTISANS.

  1. APEX SARL's quotations are produced with as much detail as possible to avoid any misunderstandings. If a product or service is not specified in the quotation then it has not been included in the price. If something is missing that you would like included, please let us know and we will revise the quotation accordingly. Any additional works found necessary are to be agreed with the client and a separate revised or extra contract quotation provided. All quotations and change requests are to be signed off by the client once agreed.
  2. A signed quotation will allow these terms and conditions to come into effect.
  3. APEX SARL will endeavour to employ a helpful attitude at all times and will always attempt to bring the building works to a satisfactory conclusion as soon as possible, taking into account weather conditions, availability of specialist materials and unforeseen circumstances which may arise, etc…
  4. Working arrangements: all prices quoted are calculated on the basis of free access and unimpeded working during our normal working hours (8 am to 5 pm, Mon to Fri, unless otherwise agreed).
  5. Both APEX SARL and client are to agree practical arrangements on working methods that provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.
  6. Payment in full is due upon completion of the contract and presentation of the associated invoice. Please see separate Payment Policy below.
  7. Free access is required for delivery of building materials, plant and machinery, skips etc.
  8. All building and other materials provided by APEX SARL, or their sub-contractors, remain the property of APEX SARL until full and final payment is received via Bank Transfer, cleared cheque or cash (see Payment Policy).
  9. Access to and collection of used or unused building materials, equipment and plant etc. remain in place until full and cleared final payment is received.
  10. Extras will only be undertaken further to both full discussion with the client, and written agreement, and charged at the agreed rate.
  11. APEX SARL, may employ both direct and sub-contract labour to work on site. Each individual contractor takes full responsibility for their own third party liability. APEX SARL will oversee all works to completion and take full general and operational responsibility in the running of any contract.
  12. Payment can be made via bank transfer, by cheque payable to APEX SARL or in cash. A receipt for each payment will be given. Bank Transfer details are as follows:
    Lyonnaise de Banque - CIC
    Account Name : APEX
    IBAN : FR76 1005 7190 4100 0200 2180 19
    BIC / Swift : CMCIFRPP
    Account No : 10057 19041 00020021801 97
  13. In the event of unforeseen difficulties arising, or any other circumstantial changes, the quotation price or estimated cost may be revised to reflect the situation at hand although all changes are required to be signed off by the client.
  14. Guarantees: all customers will benefit from a full guarantee on our workmanship for a period of 10 years as covered by the Insurance Décennale. Guarantees on materials run in accordance with manufacturer's warranty periods where applicable. Our insurance covers all new work and new materials used in construction or repairs, but does not cover the integrity of any existing structures, materials or decorations. In the event of a failure beyond the insurance period APEX SARL will be happy to investigate the cause and negotiate a solution to the problem without delay and carry out any agreed repairs as soon as possible. Charges will be applied for remedial work carried out beyond the Décennale date. Decorations are signed off on completion and not covered by Insurance.
  15. Liability Insurance (Décennale) is provided by MAAF Assurance SA Policy N° 34234930 W. All usual general building practices are covered within our insurance policy. A copy of the insurance can be provided upon request.
  16. No responsibility is taken by APEX SARL for the presence of perished or rotten timber (or any other perished or rotten materials) in existing structures such as doors, windows and frames whether detected or undetected at the time of contract.
  17. As APEX SARL is a French company, it is legally obliged to supply the written contracts and agreements (quotes, payment receipts, etc.) in French and in Euros. An English translation can be supplied upon request and charged as per the current price list, but is for information only and cannot used as a legal document. The binding contract will remain the French one.

Payment Policy

Building Work

Payment in full is due upon completion of the contract and presentation of the associated invoice.

A payment schedule will be provided to each client at the time the quote is signed.

The payment schedule for building work will always require a 30% down-payment and will include a 10% final payment which is only payable upon project sign off by the client.

Remaining invoicing, payment dates and amounts will be agreed with the customer based upon the length and complexity of work involved.

Material Supplies

Supplies of the following project materials require a 75% up from payment upon order with the 25% remainder balance payable upon fitting:

  • Bristan Heritage bathrooms
  • Wood Flooring
  • Windows, doors
  • Kitchens
  • Lighting
  • Paint and Wallpaper
  • Wood burners

Late payment

For professional accounts, all overdue payments greater than 30 days after site or fitting completion, Apex reserves the right to charge interest on outstanding balances at the rate of 3 times the rate of the BCE (Banque Centrale Européenne), increased by 10 percentage points and the VAT. Furthermore, for all accounts, in case of payment of the remaining balance after the due date, a late payment fee of €40 will be incurred and added to the outstanding balance.

All balances greater than 90 days old will be transferred to our debt collection service.

Terms of Use

This Web site is operated by Apex SARL "Apex". Throughout the site, the terms "we," "us" and "our" refer to Apex. Apex offers this Web site, including all information, tools and services available from this site, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your use of this site constitutes your agreement to these Terms of Use.

Accuracy, Completeness and Timeliness of Information on This Site

Apex is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to the site.

Use of Materials on the Site

All content on this site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof), is the exclusive property of and owned by Apex, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Any other use of content on the site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the site, or use of the site for purposes competitive to Apex, is expressly prohibited. You agree to abide by all additional restrictions displayed on the site as it may be updated from time to time. Apex reserves the right to refuse or cancel any person's registration for this site, remove any person from this site or prohibit any person from using this site for any reason whatsoever. Apex, or its licensors or content providers, retain full and complete title to the material provided on the site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time in Apex's sole discretion. Apex neither warrants nor represents that your use of materials on this site will not infringe rights of third parties not affiliated with Apex.

You may not use contact information provided on the site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the site or to surreptitiously intercept any system, data or personal information from the site. You agree not to interrupt or attempt to interrupt the operation of the site in any way. Apex reserves the right, in its sole discretion, to limit or terminate your access to or use of the site at any time without notice. Termination of your access or use will not waive or affect any other right or relief to which Apex may be entitled at law or in equity.

Materials You Submit

You acknowledge that you are responsible for any material you may submit via the site, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this site any content that (i) is confidential, proprietary, false, fraudulent, libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the site.

If you do submit material, and unless we indicate otherwise, you grant Apex and its affiliates an unrestricted, nonexclusive, royalty-free, perpetual, irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You further agree that Apex is free to use any ideas, concepts, know-how that you or individuals acting on your behalf provide to Apex. You grant Apex and its affiliates the right to use the name you submit in connection with such material, if they so choose. All personal information provided via this site will be handled in accordance with the site's online Privacy Policy. You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify Apex for all claims resulting from content you supply.

Conduct on the Site

Some features that may be available on this site require registration. By registering at and in consideration of your use of the site you agree to provide true, accurate, current and complete information about yourself.

Some features on this site require use of a password. You are responsible for protecting your password. You agree that you will be responsible for any and all statements made, and acts or omissions that occur, through the use of your password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your password, notify Apex immediately. Apex may assume that any communications Apex receives under your password have been made by you unless Apex receives notice otherwise.

You or third parties acting on your behalf are not allowed to frame this site or use our proprietary marks as meta tags, without our written consent. These marks include, but are not limited to, APEX, APEX BATIMENTS, STUDIO DES ARTISANS, APEX PRESTIGE. You may not use frames or utilize framing techniques or technology to enclose any content included on the site without Apex's express written consent. Further, you may not utilize any site content in any meta tags or any other "hidden text" techniques or technologies without Apex's express written consent.

Links

This site may contain links to other Web sites, some of which are operated by Apex or its affiliates and others of which are operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. Apex is not responsible for any losses, damages or other liabilities incurred as a result of your use of any linked sites.

Trademarks and Copyrights

Trademarks, logos and service marks displayed on this site are registered and unregistered trademarks of APEX SARL , its licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission, except as otherwise described herein. APEX reserves all rights not expressly granted in and to the site and its content. This site and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United Kingdom and France.

Infringement Notice

We respect the intellectual property rights of others and request that you do the same.. If you believe your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, please notify APEX immediately.

DISCLAIMERS

YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. APEX EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM APEX OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. APEX DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.

IN CERTAIN JURISDICTIONS, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK AND THAT THE SITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER APEX NOR ITS AFFILIATES, SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO US, OR THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE, OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON ITS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF APEX, ITS AFFILIATES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER APEX NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH APEX IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND APEX AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify, defend and hold harmless APEX and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable legal fees, arising or resulting from your use of the site and any violation of these Terms of Use. If you cause a technical disruption of the site or the systems transmitting the site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable legal fees, arising or resulting from that disruption. APEX reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with APEX in the defense of such matter.

Jurisdiction and Applicable Law

The laws of France govern these Terms of Use and your use of the site.

Changes to These Terms of Use

Apex reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms of Use, in whole or in part, at any time, by posting revised terms on the site. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of the site after any changes to the Terms of Use or other policies means you accept the changes.

In the event we make material changes to the Terms of Use, notice of the changes will be posted on the homepage of this Web site and the revised terms will take effect thirty days after their publication on the site.

Entire Agreement and Admissibility

This agreement and any policies or operating rules posted on this site constitute the entire agreement and understanding between you and Apex with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Severability

If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.

How to Contact Us

If you have any questions or comments about these Terms of Use or this site, please contact us by:

  • Emailing us at: info@groupeapex.com
  • Calling us at: + 33 4 67 89 65 49
  • Writing to us at:
    APEX SARL
    4 Avenue Raoul Bayou
    34360 St Chinian
    France

Thank you for visiting our site.